maphew
10-02-2008, 08:14 PM
Is there a comparison page which shows the differences at glance between all the products you have available? I'm confused about what makes each of Standard and Enterprise distinct from each other (in particular, but the confusion applies to all).
For example deki Standard (http://wiki.mindtouch.com/Products/MindTouch_Deki_Standard)has the heading "Experience the Power of Enterprise Wiki Collaboration" and deki Enterprise (http://wiki.mindtouch.com/Products/MindTouch_Deki_Enterprise)says "Create a Collaborative Foundation for your Enterprise"
For another example, the Products page (http://wiki.mindtouch.com/Products) shows Standard, Enterprise, and Platform front and centre. Then there is Server and OnDemand off in the top right corner, and then repeated underneath in a visual arrangement which looks like Server might be specific to the Standard product while OnDemand to the Enterprise, but it's a little off-centre so maybe not. There is no mention at all of Community and Open Source Edition (which are the same thing, or are they?), which is how I learned about the commercial offerings in the first place.
These are just a couple examples of a disconnected message, or blurry distinction. The site redesign is very pretty and responsive, but it is like navigating a maze. I think a single page which has all the offerings in a chart or matrix format would go a long way to clearing things up. Harmonizing the words used across all the pages would help too, with one phrase refering to a one product rather than two or more for one.
I've been frequenting the wiki, forums, and main .com website for a month or so and if I'm still this confused there probably are a lot others who are also but can't be bothered, or don't have the time, to comment about it. Great product you folks are building, I like it, but some focus would help. :)
For example deki Standard (http://wiki.mindtouch.com/Products/MindTouch_Deki_Standard)has the heading "Experience the Power of Enterprise Wiki Collaboration" and deki Enterprise (http://wiki.mindtouch.com/Products/MindTouch_Deki_Enterprise)says "Create a Collaborative Foundation for your Enterprise"
For another example, the Products page (http://wiki.mindtouch.com/Products) shows Standard, Enterprise, and Platform front and centre. Then there is Server and OnDemand off in the top right corner, and then repeated underneath in a visual arrangement which looks like Server might be specific to the Standard product while OnDemand to the Enterprise, but it's a little off-centre so maybe not. There is no mention at all of Community and Open Source Edition (which are the same thing, or are they?), which is how I learned about the commercial offerings in the first place.
These are just a couple examples of a disconnected message, or blurry distinction. The site redesign is very pretty and responsive, but it is like navigating a maze. I think a single page which has all the offerings in a chart or matrix format would go a long way to clearing things up. Harmonizing the words used across all the pages would help too, with one phrase refering to a one product rather than two or more for one.
I've been frequenting the wiki, forums, and main .com website for a month or so and if I'm still this confused there probably are a lot others who are also but can't be bothered, or don't have the time, to comment about it. Great product you folks are building, I like it, but some focus would help. :)