Timeout during editing = lost of all edition

[Bizzz]

We are a lot of users confronted with the same problem :
- we begin the edition of a page, and if we don't save regularly our input, after a long time (I don't know how much long) when clicking on Save option we come back to the login page
- after relogin, we have lost all of the edition!
So, my question :
Where is stored this timeout value? (Wiki parameter, Apache parameter?)
Is it possible to modify it without problems?
Is it possible to de-activate (or increase) this timeout when we are editing a page?

[royk]

This is really weird - we do not have any *timeout* values. Do you have your wiki publicly available so I can take a look?

[PeteE]

This is really weird - we do not have any *timeout* values. Do you have your wiki publicly available so I can take a look?

royk - is there any possibility that a PHP session timeout could be causing this? Would changing the session.gc_maxlifetime php variable affect this at all? Or clicking the "Remember me" when logging in?

[Bizzz]

Sorry for the delay.
To Royk : no our Wiki is not publicly available.
I'll try to make some new tests. But for example, this day during my lunch time (45 mn) I let my wiki with "Control Panel" screen displayed.
45 mn later, when clicking on the screen, impossible to do anything because I returned to log in screen.
It's not a problem in all usual cases. I think the real problem is only for long editing session (it's not very nice to loose all your input).

[Andy-Tane]

I also experienced this. 2 hours of editing a How-to (man, i was in the groove)... Done! Click Save.... ARGGGGggggghhhhhh!!!!!!!

There has to be some sort of session timeout someplace.

puh-leez... I know i'm gonna get grief from users over this once the wiki is used heavily.

[Petrus4]

Man that must have been frustrating!!!

hey there, I have learned from my experience with any other web based editor that it is risky to write lots of text without saving it.

This is what I do:

If I write more than a paragraph of text I save it to the clip board and then save it to the web application. This ensures that if I lose connection to the web application I still have a copy of the text in my clipboard.

Granted it would be nice if there was an auto save feature.

Are you all using the 1.8.3 beta version?

[PeteE]

I also experienced this. 2 hours of editing a How-to (man, i was in the groove)... Done! Click Save.... ARGGGGggggghhhhhh!!!!!!!

There has to be some sort of session timeout someplace.

puh-leez... I know i'm gonna get grief from users over this once the wiki is used heavily.

Andy - Sorry to hear that

You might want to try increasing the following value in your /etc/php5/apache2/php.ini

; After this number of seconds, stored data will be seen as 'garbage' and
; cleaned up by the garbage collection process.
session.gc_maxlifetime = 1440

Then make sure to restart apache:

/etc/init.d/apache2 restart

Chances are that your session timed out (24 minutes being php's default).

[Andy-Tane]

Thanks for the info.

I've changed it from 1440 (24 minutes) to 36000 (10 hours)

I doubt that there will be any more than a hundred users per day touching the wiki, so i doubt it will hurt the garbage collection process.

I'll update this thread with the results.

Will I get another AAARRRrrrrggggghhh !!! moment?

stay tuned...

[royk]

Sessions shouldn't affect this - we switched to cookie-only authentication in 1.8.3, which means as long as your cookie is active you remain logged in.

[Andy-Tane]

Thats good to know. When I posted to this thread, i was still on 1.8.2b I switched to 1.8.3 one day too late. (I still haven't re-built that how-to. can't get back in the groove)