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Thread: Group Management Page gone white

  1. 06-17-2009 03:06 AM #1
    ieiri
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    Default Group Management Page gone white

    I downloaded Mindtouch_Core_9.02.2_VM.zip (VM image) yesterday, and setup some network environment for evaluation.
    It seemed working fine but Group Mng, Role Mng, and Configureation in control panel don't work. Those pages gone white and nothing displayed...

    My IE version is 7.0.5730.13 on Windows XP Japanese.

    When I try to view html source of the white page, I can get the html image.
    So, I saved it into my PC as a html file and open it, then I can see some dashboard images but not formatted correctly.

    And also found 2 links, Group and Add Group.

    When I click Group, the page went white again, but Add Group works correctly and the Add Group page was shown correctly.

    I cannot find the reason because I'm not good at php.
    But, I think group_management.php#listing() is suspicious...

    Please somebody tell me how to fix this matter.

    Thanks
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  2. 06-17-2009 04:57 PM #2
    Guerric
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    sounds like your php memory limit is too low. see here: http://forums.developer.mindtouch.co...ead.php?t=5815
    Try searching: MindTouch Knowledge Base -- Community Forums

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  3. 06-18-2009 02:46 AM #3
    ieiri
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    Unhappy Thanks, but it doesnt work

    Thank you very much for you suggestion.

    I couldn't find that page since my keyword was "white", not "blank"...

    So, I referred to the page and changed php.ini as below;
    memory_limit = 512M
    But it doesn't work.

    Of course, I gathered E_ALL logs but no clue was found.

    I also checked http access log, and found that the response status of such kind of request is 200. Is this means not a php error?

    Hmm... I'll check the html source again.
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  4. 06-18-2009 03:55 AM #4
    dummey
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    Bit of a silly thing, but did you remember to restart everything after making that change?
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  5. 06-18-2009 09:29 AM #5
    ieiri
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    By changing IE setting, it worked.

    Initially, Auto-detect of encoding of my IE7 was unchecked.
    Then I check it and open the Group Manegement page, it worked!
    Also the other unworked pages can be seen.

    I think this might be a problem of utf-8 encoded Japanese character.

    In my experiences, one white-space will be required between Japanese character and "<" (left bracket).

    So, I tried to add white-space in resources.ja.txt but it doesn't effect to html.

    If somebody is interested in this matter, please tell me how to add a space before left bracket.

    Thanks,
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  6. 06-18-2009 06:19 PM #6
    Guerric
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    I haven't heard of that problem before. Have users in the japanese forums reported this issue?

    http://forums.developer.mindtouch.co...splay.php?f=23
    Try searching: MindTouch Knowledge Base -- Community Forums

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  7. 06-19-2009 04:35 AM #7
    ieiri
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    Thumbs up It's solved!

    I've tried to change resouces.ja.txt and got some result.

    Originally, line 412 of resources.ja.txt is as below;
    title.group_management.listing={xx xx xx}
    ({xx xx xx} is Japanese character.)

    And generated html was;

    <head>
    <title>MindTouch Deki - {zz zz zz} - {yy yy yy} - {xx xx xx}</title>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    Today, I've changed resources.ja.txt as;
    title.group_management.listing={xx xx xx}a
    (Added "a" at the end of the line.)

    Then generated html is;

    <head>
    <title>MindTouch Deki - {zz zz zz} - {yy yy yy} - {xx xx xx}a</title>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    Finally, this page is shown correctly in non-auto-detect mode!!

    I think, IE engine cannot define the tag "</title>" in the original html because it is just after Japanese character, and the following "<meta>" tag might be ignored.
    But now, by adding "a" between Japanese character and "</title>", it can be delimited by the engine.

    I'll report this matter to Japanese forum.

    P.S.
    I've tried to add white-space instead of "a", but it didn't work.
    White spaces might be removed automatically...
    Last edited by ieiri; 06-19-2009 at 04:40 AM.
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  8. 06-19-2009 08:33 AM #8
    ieiri
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    I found the point.

    Line 241 of {Mimdtouch-root}/www/deki/cp/templates/template.php

    ?></title>
    to

    ?> </title>
    Adding one white-space resolved this problem.

    Can anybody commit this patch?
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  9. 06-19-2009 06:02 PM #9
    Guerric
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    Looks like a reasonable fix. Can you file a bug? http://bugs.developer.mindtouch.com
    Try searching: MindTouch Knowledge Base -- Community Forums

    Want to contribute? Report a bug -- Translate
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  10. 06-22-2009 04:38 AM #10
    ieiri
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    Okay, I'll report this bug.

    Thanks for your follow-up.
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